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Consumer Assistance Notice
In compliance with Florida Statute 641.511(11), commercial health maintenance organization (HMO) and prepaid health clinic (PHCs) members have the right to contact the following organizations for assistance with issues concerning their rights as HMO or PHC members:
Agency of Helath Care Administration
2727 Mahan Drive, Building 1
Mail Stop #27
Tallahassee, FL 32308
800.226.1062
The Statewide Provider and Subscriber Assistance Program
2727 Mahan Drive, Building 1
Mail Stop #27
Tallahassee, FL 32308
850.921.5448
The Florida Department of Insurance
200 East Gaines Street, Laron Building
Tallahassee, FL 32399
800.342.2762
The address and toll-free number of the grievance department of those HMO's or PHC's with who this office participates is available upon request.
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